Terms of Service
Welcome to Oasis-Markets! These Terms of Service ("Terms") govern your use of our website and the purchase of our products. By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our website.
1. General Information
1.1 About Us: Oasis-Markets specializes in selling high-quality extra virgin olive oil. Our mission is to provide premium products to enhance your culinary experience.
1.2 Eligibility: By using this website, you confirm that you are at least 18 years old or have obtained consent from a legal guardian.
2. Orders and Payment
2.1 Placing an Order: Orders can be placed through our website. All information provided must be accurate and complete. We reserve the right to cancel orders for any reason, including but not limited to suspected fraud or errors in product descriptions or pricing.
2.2 Payment: We accept all major payment methods, including credit/debit cards, PayPal, and other specified options. Payment is required at the time of purchase.
2.3 Order Confirmation: After placing an order, you will receive an email confirmation. This email does not constitute acceptance of your order, which occurs once your order has been processed and shipped.
3. Shipping and Delivery
3.1 Shipping: We ship to specified locations. Shipping costs and estimated delivery times are displayed at checkout.
3.2 Delivery Issues: If your order is delayed or damaged during transit, please contact us immediately at duanemiller001@gmail.com.
4. Refund Policy
We are committed to your satisfaction. If you encounter an issue, please refer to the following refund policy:
4.1 Eligibility for Refunds:
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Products must be unopened and unused to qualify for a refund.
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Refund requests must be submitted within 30 days of receiving your order.
4.2 Non-Refundable Items:
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Opened or used products.
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Products purchased on clearance or as part of a special promotion (unless defective).
4.3 How to Request a Refund:
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Contact us at duanemiller001@gmail.com with your order number and details of the issue.
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Once approved, you will receive instructions for returning the item.
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Refunds will be processed to the original payment method within 7-10 business days after we receive the returned item.
4.4 Exchanges:
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Exchanges may be offered for defective or damaged products.
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Please contact us within 7 days of delivery to arrange an exchange.
4.5 Shipping Costs:
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Original shipping costs are non-refundable.
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Customers are responsible for return shipping unless the product is defective, or the wrong item was sent.
5. Intellectual Property
All content on our website, including images, text, logos, and product descriptions, is the property of Oasis-Markets and may not be used without prior written permission.
6. Limitation of Liability
Oasis-Markets is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
7. Governing Law
These Terms are governed by the laws of The United States of America. Any disputes will be resolved in the courts of California.
8. Changes to These Terms
We reserve the right to modify these Terms at any time. Changes will be posted on this page, and your continued use of the website constitutes acceptance of the updated Terms.
9. Contact Information
If you have any questions or concerns about these Terms or our Refund Policy, please contact us at:
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Email: duanemiller001@gmail.com
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Address: 2110 Bacon Street San Diego, CA 92107
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Phone: 410-713-2494
Thank you for choosing Oasis-Markets!